e-Procure Terms & Conditions for Experts

Applicable to all experts who use e-Procure Platform

Welcome to e-Procure blockchain network, these terms and conditions are the contract between you and e-Procure (“us”, “we”, etc). By visiting or using e-Procure Platform, you agree to be bound by these terms and conditions. You must have a valid business license or registration number to be able to use Our Platform, you must be 18 years old or above to be able to use Our Platform. Our Buyers may also impose additional terms and conditions to which your contract with them will be subject.

e-Procure is a trade name of Saudi Procurement Services, a company registered in Riyadh, Kingdom of Saudi Arabia, under registration number 1010464489.

Please Note: If you use our Service, you do so in accordance with these terms. If you are unable to accept these terms, your only remedy is to leave our website and stop using e-Procure.

1. Definitions

"Pay as you Sell”

means the on demand payment processing fee you pay to us, when you sell through our platform..

"Category Experts"

means the service providers. Freelance Experts in business category and procurement.

"Content"

means the textual, visual or audio content that is encountered on Our Website. It may include, among other things: text, images, sounds, videos and animations. It includes content Posted by you both directly to offer your Services for sale and indirectly, for any other purpose.

"Buyer"

means company professionals or a person looking for a certain service from experts in e-Procure Platform.

“e-Procure Platform”

means the mobile app, software application (web app) which enables you to manage orders and sell your services using your phone, tablet or computer.

"Our Website"

means any website or Service designed for electronic access by mobile or fixed Device which is owned or operated by us. It includes all of the hardware and software installations that enable our website to function.

"Post"

means place on or into Our Website any Content or material of any sort by any means.

"Expert Service"

means any service offered for sale by you on Our Website, together with all supporting text, and information in any medium.

"Service"

means all of the services available from Our Website, whether free or charged. For the sake of good order "Service" does not include any service offered for sale on Our Website by any person other than us.

2. Interpretation

In this agreement unless the context otherwise requires:

2.1. a reference to one gender shall include any or all genders and a reference to the singular may be interpreted where appropriate as a reference to the plural and vice versa.

2.2. a reference to a person includes a human individual, a corporate entity and any organisation which is managed or controlled as a unit.

2.3. a reference to a person includes a reference to that person's successors, legal representatives, permitted assigns and any person to whom rights and obligations are transferred or pass as a result of a merger, division, reconstruction or other re-organisation involving that person.

2.4. the headings to the paragraphs and schedules (if any) to this agreement are inserted for convenience only and do not affect the interpretation.

2.5. any agreement by any party not to do or omit to do something includes an obligation not to allow some other person to do or omit to do that same thing;

2.6. except where stated otherwise, any obligation of any person arising from this agreement may be performed by any other person;

2.7. in any indemnity, a reference to costs or expenses shall be construed as including the estimated cost of management time of the indemnified party.

2.8. this agreement is made only in multilingual context. If there is any conflict in meaning between the English language version of this agreement and any version or translation of this agreement in any other language, the English language version shall prevail.

3. Our contract

3.1. The relationship between us is solely that:

3.1.1 e-Procure Platform is a SaaS enabled marketplace. In consideration of the Fee charged by us, we provide for you a free online cloud platform to promote and sell services to businesses from around the world.

3.1.2 We act as your agent solely in the collection of the amount paid by your buyer (Client).

3.2. If you place your profile and services on Our Website, you are subject to these terms.

3.3. When you place Services on Our Website, you will be bound to provide on Our Website all the information required by the Competition and Consumer Act.

3.4. We may change this agreement in any way at any time. The version applicable to your contract is the version which was Posted on Our Website at the time that the contract was made.

3.5. In contracting with buyer on Our website, we make certain assumptions as to your compliance with the law and to the selling procedures set out on Our Website. You agree to comply with those procedures.

4. Your licence to us

4.1. You now warrant that:

4.1.1 you have the authority to enter into this agreement and bind the person or organisation named by you as the Expert;

4.1.2 you own the copyright in all Content you may Post to Our Website or that you have the permission of the owner to use it and to grant this licence to us.

4.1.3 you know of no lawful reason why any person should object to or claim for infringement of any intellectual property rights relating to any Content you may Post.

4.2. In Posting data through our Service you grant to us an irrevocable, sub-licensable, licence to display your profile in images and text in the public domain. In doing so you understand and accept that we shall grant a sublicense to any person in any terms we may from time to time decide to download your profile images or any other Content, to his mobile phone.

4.3. We will use that licence for commercial purposes only.

4.4. You agree to any act or omission which may otherwise infringe your right to be identified as the author and your right to object to derogatory treatment of your Content as provided in the Copyright Act.

4.5. You now irrevocably authorise us to publish feedback, comments and ratings about your activity through Our Website, even though it may be defamatory or critical.

4.6. Posting Content does not change your ownership of the copyright in it. We have no claim over it and we will not protect your rights for you.

4.7. You understand that you are personally responsible for your breach of intellectual property rights, defamation, or any law which may occur as a result of any Content having been Posted by you;

4.8. You accept all risk and responsibility for determining whether any Content is in the public domain and not confidential.

4.9. Notify us immediately of any security breach or unauthorised use of your account.

4.10. We do not solicit ideas or text for improvement of our Service, but if you do send us material of any sort, you are deemed to have granted us a license to use it in the terms.

5. Posting Restrictions

Your permission to post in Our website is conditional upon the following post restrictions, you agree that you will comply with these conditions under any circumstances:

5.1. Never post any information that is abusive, threatening, obscene, defamatory, libelous, or racially, sexually, religiously, or otherwise objectionable and offensive.

5.2. Never use the Service for any unlawful purpose or for the promotion of illegal activities.

5.3. Never use another user’s account without permission.

5.4. Never replace any service or content we remove from your profile.

5.5. Use appropriate Services descriptions, specifications, images, videos, technical schedules and documents etc..

6. Your account and personal information

6.1. When you visit Our Website, you accept responsibility for any action done by any person using your name, account or password. You should take all necessary steps and means to ensure that the password, personal keys and OTP is kept confidential and secure. If you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner, you should inform us immediately or take actions like resetting your password.

6.2. You agree that you have provided accurate, up to date, and complete information about yourself and your business. We are not responsible for any errors made as a result of such information being inaccurate. We reserve the right to revoke, terminate your account if you violate these conditions at any time.

6.3. You agree to notify us of any changes in your information immediately.

6.4. We may terminate revoke your account access immediately and without notice to you if you fail to notify us of any such changes.

6.5. For security and authentication purposes, we have enabled security measures like two factor authentication 2FA by default to secure your account.

7. Service Terms

7.1. You agree that a contract to sell Services offered by you is a firm and binding contract as soon as your buyers payment has been accepted by our payment service provider.

7.2. Deliveries Services will be made from your platform directly, we are not responsible to deliver or fulfil any order.

7.3. In the absence of information to the contrary, you agree to despatch the Services within 72 hours of notification of order by your buyer, by a method likely to reach the buyer within a further seven days.

7.4. You agree that you will notify the buyer by using Our chat system on the date of sending, that Services have been dispatched and of the expected delivery date.

7.5. If at any time, any buyer notifies you of non-delivery within the time scale offered by you on Our Website, you will investigate immediately and advise the buyer of what you are doing to rectify the issue and when you expect to be able to deliver the order.

7.6. If it is apparent that a customer has not received a service within 15 days of the expected delivery date (if applicable), you will refund any amount and fees paid, including any delivery charge or taxes. This is a condition of your contract with us because our reputation, as well as yours, is at stake in those circumstances.

7.7. Services offered for sale may be subject to any discount or promotion arranged between you and us.

7.8. Subject to discounts and promotions, Services offered for sale on Our Website at a fixed price, including any applicable fees, sales tax, VAT, etc.

7.9. You agree to comply with the requirements implied in the basic returns policy set out on Our Website.

7.10. Communication Policy, as an Expert, you agree to only communicate with Buyers directly through the e-Procure Platform and its communication tools.

7.11 Your offer to sell Services to buyers is not an order.

7.12 Nothing said or done by the buyer is an acceptance of an offer until the buyer actually sends you an order acknowledgment for the requested Services.

7.13 At any time before acknowledging the requested Services, the buyer may decline the requested order without giving any reason.

7.14 At any time after mutual acknowledgement of the requested Services, the buyer or Expert must commit to the order requested and can't cancel the order.

8. e-Procure guarantee

To give you the utmost confidence in the e-Procure freelance experience, we offer you a payment protection through our smart blockchain escrow : [Check smart escrow flow below]





8.1. You list your Services at the price you place on it, and its subject to these terms and subject also to the requirements we set out on Our Website from time to time.

8.2. Our fees are very simple, you can pay as you sell on demand. For more information on the fees schedule please check your platform settings. You irrevocably authorise our smart blockchain escrow to deduct payment processing fees from sums paid by your buyer.

8.3. Our Website payout system is an automated system which can be followed by you through the payment history section in your platform.

8.4. Where our fees are based on a pay as you sell model, you may not artificially inflate and manipulate the total price of Services in order to reduce our fees. If we believe that you do so, we may immediately cease to deal with you and terminate your account access.

8.5. Our payout cycle generally is on every Sunday of the week.

8.6. In order to receive a payout you must provide a valid bank account as the payout method in your Expert platform settings. Currently, we do not support payouts to a credit / debit card or alternative payment methods, like PayPal.

8.7. Our smart blockchain escrow will initiate payouts to your selected payout method once contractual agreement is fulfilled.

8.8. The time it takes for payout to be delivered on your bank account is depending on your selected payout method and the location of your bank account.

8.9. For security reasons, we reserve the right to delay or cancel payouts anytime to investigate fraud and prevent any unlawful activities.

8.10. We will send you an invoice for our charges.

8.11. We will not be held liable for any payouts not received because of providing a false bank account that does not belong to you.

8.12. If you or we accept any return from a buyer and consequently refund his payment, we are not obliged to repay any fees to you.

8.13. If in our discretion we believe that your performance as an Expert results in a significant number of charges back and / or buyer disputes or if we believe you are in breach of this agreement, we are free to hold back payments to you until we are satisfied that disputes have been settled and / or breach rectified.

9. Service tax

9.1. Fees specified in Our Website may be exclusive or inclusive of any tax or VAT or any bank charges.

10. Advertising your Services

If you accept our offer to advertise, market or promote your Service, the following conditions apply.

10.1. We may use the services of a third party specialist internet marketing business associated with us.

10.2. Without prior consent of the other; neither we nor you will contract with any other person or company for specialist services. Here your obligation is limited to the extent of the price charged and due to us.

10.3. The price charged to you will include all payments we make to others.

10.4. We give no guarantee as to the success of any advertising placed.

10.5. We shall receive no secret fees on advertising services. But note that the service supplier is associated with us

11. Your service warranties

You warrant that:

11.1. any Services you place on Our Website for sale:

11.1.1 does not infringe the intellectual property rights of any person or company;

11.1.2 does not offend against the law of any country whose citizens might purchase it;

11.1.3 is not intended primarily to advertise any information, except your information.

11.2. you own the intellectual property rights in any Services you place on Our Website for sale, or that you have the permission of the copyright owner:

11.2.1 to place the Services on Our Website for sale;

11.2.2 to receive the net proceeds of such sales as arise;

11.2.3 to defend the copyright of the Services.

12. Indemnity

You agree to indemnify us against any loss, damage or liability, suffered by us at any time and arising out of:

12.1. any act, neglect or default of yours in connection with this agreement or with any Services of yours or with your use of our Services;

12.2. your breach of this agreement;

12.3. your failure to comply with any law;

12.4. any act, neglect or default by any agent, employee, licensee or customer of yours;

12.5. a contractual claim arising from your use of the Services;

This indemnity shall include all costs reasonably incurred by us without the need to prove they were necessary.

13. Restricted content

In connection with the restrictions set out below, we may refuse or edit or remove a Posting which does not comply with these terms.

In addition to the restrictions set out above, a Posting must not contain:

13.1. hyperlinks, other than those specifically authorized by us;

13.2. keywords or words repeated, which are irrelevant to the Content Posted.

13.3. the name, logo, trademark and intellectual property of any organisation other than yours or any other person.

13.4. inaccurate, false, or misleading information;

13.5. material or links to material that exploits people in a sexual, violent or other manner, or solicits personal information from anyone under 18 years old

14. Removal of offensive Content

14.1. We are under no obligation to monitor or record the activity of any customer for any purpose, nor do we assume any responsibility to monitor or police Internet-related activities. However, we may do so without notice to you and without giving you a reason.

14.2. If you are offended by any Content, the following procedure applies:

14.2.1 Your claim or complaint must be submitted to us in the form available on Our Website, or contain the same information as that requested in our form. It must be sent to us by post or email.

14.2.2 we shall remove the offending Content as soon as we are reasonably able;

14.2.3 after we receive notice of a claim or complaint, we shall investigate so far as we alone decide;

14.2.4 we are free to either reinstate your content, or not, as we decide.

15. Security of Our Website

If you violate Our Website we shall take legal action against you.

You now agree that you will not, and will not allow any other person to:

15.1. modify, copy, or cause damage or unintended effect to any portion of Our Website, or any software used within it.

15.2. link to Our Website in any way that would cause the appearance or presentation of Our Website to be different from what would be seen by a user who accessed Our Website by typing the URL into a standard browser;

15.3. download any part of Our Website, without our express written consent;

15.4. collect or use any services listings, descriptions, or prices;

15.5. collect or use any information obtained from or about Our Website or the Content except as intended by this agreement;

15.6. aggregate, copy or duplicate in any manner any of the Content or information available from Our Website, other than as permitted by this agreement or as is reasonably necessary for your use of the Services;

15.7. hide or remove the banner advertisements on any page of Our Website;

15.8. share with a third party any login credentials to Our Website;

15.9. Despite the above terms, we now grant a licence to you to:

15.9.1 Create a hyperlink to Our Website for the purpose of promoting an interest common to both of us. You can do this without specific permission. This licence is conditional upon your not portraying us or any Products & Services in a false, misleading, derogatory, or otherwise offensive manner. You may not use any logo or other proprietary graphic or trademark of ours as part of the link without our express written consent.

15.9.2 you may copy the text of any page for your personal use in connection with our business.

16. Interruption to our Service

16.1. We give no warranty that our Service will be satisfactory to you.

16.2. We will do all we can to maintain access to Our Website, but it may be necessary for us to suspend all or part of our Service for repairs, maintenance or other reasons. We may do so without telling you first.

16.3. You acknowledge that our Service may also be interrupted for reasons beyond our control.

16.4. You agree that we are not liable to you for any loss whether foreseeable or not, arising as a result of interruption to our Service.

17. Storage of data

17.1. You agree that bandwidth and storage requirements shall not exceed the adequate amount that suits your business needs.

17.2. If your bandwidth and storage requirement exceeds the normal use we may in our discretion:

17.2.1 charge the price when applicable for the abnormal usage you have used, such charges to be paid within 7 days of the invoice date.

17.3. We may, from time to time, set a limit on the number of messages you may send, store, or received through the Service. We may delete messages in excess of that limit. We shall give you notice of any change to your limit, except in an emergency.

17.4. We maintain reasonable procedures for periodical backup of your data to prevent loss of critical information. but we give no warranty that your data will be saved or backed up in any particular circumstances.

18. Copyright and other intellectual property rights

18.1. All Content on Our Website, for example page text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of either us or our affiliates or suppliers of Products & Services for sale. It is all protected by international copyright laws.

18.2. You may not copy, modify, publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the Content, in whole or in part, except as expressly permitted in this agreement or with our written consent.

18.3. For the sake of good order you should note that copyright exists in compilations and graphic images, shapes and styles, as well as in raw text.

19. Disclaimers and limitation of liability

19.1. The law differs from one country to another. This paragraph applies so far as the applicable law allows.

19.2. All implied conditions, warranties and terms are excluded from this agreement. If in any jurisdiction an implied condition, warrant or term cannot be excluded, then this sub paragraph shall be deemed to be reduced in effect, only to the extent necessary to release that specific condition, warranty or term.

19.3. We make no representation or warranty that our Service will be:

19.3.1 useful to you;

19.3.2 of satisfactory quality;

19.3.3 fit for a particular purpose;

19.3.4 data-secure;

19.3.5 available or accessible, without interruption, or without error.

19.4. We claim no expert knowledge in any subject. We disclaim any obligation or liability to you arising directly or indirectly from information you take from Our Website.

19.5. We shall not be liable to you for any loss or expense arising out of or in connection with your use of Our Website, which is indirect or consequential loss, or economic loss or other loss of turnover, profits, business or goodwill. This applies whether in an action of contract, negligence or otherwise, even if such loss was reasonably foreseeable or we knew you might incur it.

19.6. We will do all we can to maintain access to Our Website, but it may be necessary for us to suspend all or part of our Service for repairs, maintenance or other good reasons. We may do so without telling you first.

19.7. You acknowledge that our Service may also be interrupted for reasons beyond our control.

19.8. You agree that we are not liable to you for any loss whether foreseeable or not, arising as a result of interruption to our Service.

19.9. You now expressly release us from any and all claims and liability known and unknown, arising in any way from a dispute between you and a buyer.

19.10. Our Website contains links to other Internet websites. We have neither power nor control over any such website. You acknowledge and agree that we shall not be liable in any way for the content of any such linked website, nor for any loss or damage arising from your use of any such website.

19.11. This paragraph and any other paragraph which excludes or restricts our liability or provides an indemnity to us applies to our directors, officers, employees, subcontractors, agents and affiliated companies as well as to us.

19.12. If you become aware of any breach of any term of this agreement by any person, please tell us by contacting us through official channels in Our website. We welcome your input but do not guarantee to agree with your judgement.

19.13. Nothing in this agreement shall be construed as limiting or excluding our liability for death or personal injury caused by our negligence.

20. Grant of Licence to use e-Procure Platform

20.1. The licence is property of e-Procure and is offered for free and may be subject to payment of the licence fee and to the other terms of this agreement.

20.2. We do not offer the Licence in all countries. We may refuse or revoke a Licence and return your payment (if applicable) if you live in a country we do not serve or restricted by law.

20.3. The Licence is non-exclusive, non-assignable, non-transferable and otherwise as limited by the terms of this agreement.

20.4. No express or implied licence of e-Procure or any other material is granted to you other than the express Licence granted in this agreement.

20.5. In addition to the terms above, you also agree to our EULA.

21. Miscellaneous

21.1. If any term or provision of this agreement is at any time held by any jurisdiction to be void, invalid or unenforceable, then it shall be treated as changed or reduced, only to the extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it from being void and it shall be binding in that changed or reduced form. Subject to that, each provision shall be interpreted as severable and shall not in any way affect any other of these terms.

21.2. The rights and obligations of the parties set out in this agreement shall pass to any permitted successor in title.

21.3. No failure or delay by any party to exercise any right, power or remedy will operate as a waiver of it nor indicate any intention to reduce that or any other right in the future.

21.4. Any communication to be served on either party by the other shall be delivered by recorded delivery or by email.

21.5. In the event of a dispute between us, you undertake to attempt to settle the dispute by engaging in good faith with us in a process of mediation before commencing arbitration or litigation.

21.6. In the event of any conflict between any term of this agreement and the provisions of the constitution of a limited company or any comparable document intended to regulate any other corporate or collective body, then the terms of this agreement shall prevail.

21.7. The validity, construction and performance of this agreement shall be governed by the laws of the Kingdom of Saudi Arabia and the parties agree that any dispute arising from it shall be litigated only in that country.

Contacting e-Procure:

You may contact e-Procure using the information below:

Eastern Ring Road,

Riyadh, Kingdom of Saudi Arabia 13214 - 2552

(+966) 9200 33 276    |    hello@e-procure.net

© 2020 e-Procure. All rights reserved.


e-Procure and other e-Procure products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of e-Procure in Saudi Arabia and other countries




Keep Learning 💡 you can find more help articles by navigating our 👉 help center or chat with our team, we are available 24/7 to help you out 😎

Updated on: 23/11/2020